We recently experienced a problem with our heating system late in the afternoon, and American Air was able to provide a trouble shooter and restored heat that same day. When the service agent returned the next day with a needed part, he discovered another issue that would have been missed by someone just doing the job assigned. We were shown the problem and kept apprised of his progress, and he did a great job of cleaning up. Both service reps were professional and knowledgeable, and the office staff was courteous and efficient. We are pleased to do business with American Air.
To all the wonderful people who make your company what you are: I FINALLY filled out a glowing Angie's List review for the excellent service you provided for us last May. (so so sorry it took so long!!) We'll never forget how you SIGNIFICANTLY saved us money when we needed to replace both our A/C units. And this should be a handwritten note but I wanted to THANK YOU for the incredibly nice gift you sent us of two personalized ceramic coffee mugs - what a surprise!! so thoughtful and really such a quality and lovely gift. You are definitely our "go to" company if we have any needs in heating/cooling/electric/plumbing again... which with this old house, we surely will! God bless you for the integrity and excellence with which you serve your customers.
Debbie & Mike B
American air is a great company with employees who are focused on giving good customer service! I recommend them to all of my friends!
American Air is the only company I will use for my heating and cooling needs. The quality work, attention to details and integrity that they bring to the table make them the only heating and cooling company that I recommend to my friends and family.
We came home from vacation to expected snowfall and a broken furnace. American Air did an excellent job of finding the problem and finding a part in one day! I was so happy to sleep in our warm house. Thank you American Air and our service tech John P for taking care of us in these cold temperatures!
My Parents have used American Air for over 20 years, They have always been there when they needed them. The have also been a member of their Discount Club. It puts my mind at ease knowing they have American Air to rely on, I live out of town and can not always be there to help them.